Frequently Asked Questions
Frequently Asked Questions
Professional guidance for your moving and storage needs.
We’re always happy to offer advice and answer questions about removals FAQs Edinburgh. Below are answers to popular questions about our services, costs, insurance, and storage options.
Common Moving Questions
Removals & Moving Questions
Fusce dapibus, tellus ac cursus commodo, tortor mauris condimentum nibh, ut fermentum massa justo sit amet risus.
Integer posuere erat a ante venenatis dapibus posuere velit aliquet. Nullam quis risus eget urna mollis ornare vel eu leo. Etiam porta sem malesuada magna mollis euismod. Cras mattis consectetur purus sit amet fermentum.
Cras justo odio, dapibus ac facilisis in, egestas eget quam. Nulla vitae elit libero, a pharetra augue. Maecenas faucibus mollis interdum.
We ask that payment be made on the first of each month. We’ll issue an invoice for your records at the start of the month.
After the first month has been paid for, all storage is ‘pay as you go’, so just let us know two weeks before you intend to cease the storage.
Yes. Our newbuild steel units are secured against all weather conditions.
To provide such low-cost storage, insurance is not included in the price. Many 3rd party insurers can provide quotes.
BS EN 12522 is the only recognised quality standard specifically for furniture removals in the domestic market. As certified holders, we follow proven procedures that ensure your home move is carried out with care, professionalism and consistency. It covers everything from planning and packing to transport and customer service, giving you added confidence that your move is in safe, experienced hands.
BS EN 14873 is the benchmark standard for the storage of personal belongings, including furniture and household goods. Our certification confirms that we meet strict criteria for security, inventory control, packaging, handling, and access. It reflects our commitment to safe, organised and efficient storage, whether you need short-term flexibility or long-term peace of mind.
ISO 9001 is the internationally recognised standard for quality management systems. For our customers, it means every process we follow — from taking bookings to completing moves — is designed to deliver reliable service and continuous improvement. It’s how we ensure that even as we grow, the quality of your experience remains consistent and high.
ISO 14001 sets out a framework for managing and reducing the environmental impact of our operations. By holding this certification, we demonstrate that we actively track our emissions, reduce waste, and make sustainable choices wherever possible. It’s one way we align our work with wider environmental responsibilities — and support customers who care about their environmental footprint.
ISO 45001 is the global standard for occupational health and safety management. It ensures that we have robust systems in place to protect the well-being of our team and anyone affected by our work. From manual handling practices to site safety, this certification underpins our commitment to running a safe, responsible operation — every day, on every job.
BS EN 12522 is the only recognised quality standard specifically for furniture removals in the domestic market. As certified holders, we follow proven procedures that ensure your home move is carried out with care, professionalism and consistency. It covers everything from planning and packing to transport and customer service, giving you added confidence that your move is in safe, experienced hands.
Our office and storage facility are open from 9am to 5pm, Monday to Friday. If you require access to your storage, please call us on 0131 555 3949 or email moc.slavomersrrek@slavomer in advance of your arrival.
Sat Nav
If following a sat nav to find us, do not use our postcode or street name.
You must enter via Marine Esplanade, access via Bath Road, and part of Albert Road is not possible.
Click here to find us on Google Maps
Click here to find us on Apple Maps
Travelling from Leith
Heading along Salamander Street/Seafield Road towards Seafield/Portobello, take the first left (a level crossing) after the Shell petrol station, then a hard left and follow the road for around 0.7 miles. If you pass Arnold Clark or McDonald’s, you have missed the turn!
Travelling from Seafield/Portobello
Heading along Seafield Road towards Leith, take the first right (a level crossing) after Arnold Clark/McDonald’s, then a hard left and follow the road for around 0.7 miles. If you pass the Shell petrol station, you have missed the turn!
By foot or bus
We are close to the terminus of Lothian Buses Service ‘1’, we’re around a 0.8 mile (10-15 minute) walk from the closest bus stop.
The easiest way is by Direct Debit. Click here to set one up.
The minimum term is only one month, after that it’s pay as you go. We ask for at least two weeks’ notice of your intent to vacate a container.
Fusce dapibus, tellus ac cursus commodo, tortor mauris condimentum nibh, ut fermentum massa justo sit amet risus.
Integer posuere erat a ante venenatis dapibus posuere velit aliquet. Nullam quis risus eget urna mollis ornare vel eu leo. Etiam porta sem malesuada magna mollis euismod. Cras mattis consectetur purus sit amet fermentum.
Cras justo odio, dapibus ac facilisis in, egestas eget quam. Nulla vitae elit libero, a pharetra augue. Maecenas faucibus mollis interdum.
Fusce dapibus, tellus ac cursus commodo, tortor mauris condimentum nibh, ut fermentum massa justo sit amet risus.
Integer posuere erat a ante venenatis dapibus posuere velit aliquet. Nullam quis risus eget urna mollis ornare vel eu leo. Etiam porta sem malesuada magna mollis euismod. Cras mattis consectetur purus sit amet fermentum.
Cras justo odio, dapibus ac facilisis in, egestas eget quam. Nulla vitae elit libero, a pharetra augue. Maecenas faucibus mollis interdum.
Ridiculus Sit Magna Ornare Nullam Aenean Adipiscing
Curabitur blandit tempus porttitor. Morbi leo risus, porta ac consectetur ac, vestibulum at eros. Integer posuere erat a ante venenatis dapibus posuere velit aliquet. Donec ullamcorper nulla non metus auctor.
Fringilla. Donec id elit non mi porta gravida at eget metus. Duis mollis, est non commodo luctus, nisi erat porttitor ligula, eget lacinia odio sem nec elit. Nullam quis risus eget urna mollis ornare vel eu leo. Nullam id dolor id nibh ultricies vehicula ut id elit. Nullam id dolor id nibh ultricies vehicula ut id elit. Nulla vitae elit libero, a pharetra augue. Nulla vitae elit libero, a pharetra augue.
Cras justo odio, dapibus ac facilisis in, egestas eget quam. Aenean eu leo quam. Pellentesque ornare sem lacinia quam venenatis vestibulum. Vivamus sagittis lacus vel augue laoreet rutrum faucibus dolor auctor. Integer posuere erat a ante venenatis dapibus posuere velit aliquet. Donec ullamcorper nulla non metus auctor fringilla. Curabitur blandit tempus porttitor.
Your Questions About Removals, Self Storage & Packing—Answered
Whether you’re planning a big house move, looking for secure storage in Edinburgh, or want to declutter with confidence, the Kerr’s blog is packed with helpful advice to guide your next step.
We regularly share expert insights and practical tips from our decades of experience in home removals, self-storage, and business moves. Our aim? To make moving and storing feel less stressful and more manageable, no matter your circumstances.
Why Use Self-Storage During a Move?
Whether you’re upsizing, downsizing, relocating your business, or storing belongings between tenancies, you’ll find guidance that’s simple, clear, and based on what actually works.
At the top of this page, you’ll see our most recent blog post, often tied to a seasonal topic or common question our customers ask. Below that, you’ll find a range of articles covering everything from packing and preparation to choosing the right kind of storage for your needs. Some posts focus on common problems like how to store furniture safely, while others explore specialist moves, like antiques or long-distance removals. Our team also shares behind-the-scenes insights into how we operate as a BAR-approved, family-run company with a strong reputation in Edinburgh and the Lothians.
We cover both personal and commercial storage topics, recognising that each has different priorities. You’ll find advice for homeowners and renters as well as business owners and tradespeople looking for reliable container storage. Whether you need temporary storage during a move or long-term options for stock, equipment, or archived documents, we break down the options so you can make an informed choice.
Many readers find our blog helpful for planning and decision-making. That’s why we also include links to our online estimator and forms, so you can move from idea to action in just a few clicks. We believe knowledge should empower, and this blog exists to support that.
What You’ll Find in Our Removals & Storage Blog
Some of the key areas we regularly write about include:
- Home removals in Edinburgh and the Lothians
- How to pack and prepare for a move
- Choosing between self-storage and container storage
- Decluttering tips before a house sale
- Small move services for students and flat shares
- Office relocations and business storage
Every blog post is written with clarity and care. We aim to keep things jargon-free and honest, offering the kind of help we’d want if we were in your shoes. And if there’s a topic you’d like to see us cover, just get in touch. We’re always happy to offer advice or add a post that answers your question.
Use the FAQ section below to browse popular questions around storage types, pricing, insurance and access. These are updated as needed to reflect what our customers are asking us. We’ve kept the list short and relevant here, but our full FAQ archive is available here or through our main navigation.
If you’re new to Kerr’s Removals & Storage, this blog is a great place to start. It reflects the same trusted service we bring to every job—clear communication, thoughtful planning, and a friendly, professional team you can rely on.
We use cookies to keep our site running smoothly and securely, and to understand how visitors interact with our content so we can improve your experience.
Yes. Under PECR and GDPR, we must ask for your consent to store or retrieve cookies on your device, except those strictly necessary for the site to function.
Absolutely. Click the cookie icon at the bottom-right of your screen at any time to review or update your settings.
Our facility is open each weekday between 8 AM and 5 PM; contact us if you need access outside these times.
One 20ft high cube container can hold 330 standard moving boxes!
Yes! Our standard price does not include the supply of padlocks. We supply two padlocks for a small deposit.
All of our containers are constructed from Corten ‘A’ Steel and protected by an integral lockbox. There’s also 24hr CCTV.
Our storage facility is open from 8am to 5pm, Monday to Friday. If you require access to your storage, please call us on 0131 555 3948 or email moc.slavomersrrek@egarots in advance of your arrival.
Sat Nav
If following a sat nav to find us, use our postcode EH11 3NR or street name 100 Saughton Mains Street.
Click here to find us on Google Maps
Click here to find us on Apple Maps
Travelling from the City Centre
Head west along Gorgie Road (A71) towards Stenhouse. At the Stenhouse crossroads, turn left onto Stenhouse Drive, continue through the traffic lights and under the railway bridge. Take the second right onto Saughton Mains Street, then follow signs for the Saughton Mains Industrial Estate. Our unit is towards the rear of the estate, clearly marked with Kerr’s branding.
Travelling from the Bypass / Edinburgh Airport
Exit the City Bypass (A720) at Hermiston Gait and follow signs for Edinburgh City Centre (A71).
Pass Sighthill and Broomhouse, then turn right at the Stenhouse crossroads onto Stenhouse Drive.
Continue under the railway bridge and follow the directions as above.
By foot or bus
We’re a short walk from Lothian Buses services 3, 25, 30, 33 and 35.
Alight at Stenhouse Drive or Broomhouse Drive, then walk approximately 5–10 minutes to reach the estate entrance.
Storage & Insurance Queries
Storage & Insurance Questions
Fusce dapibus, tellus ac cursus commodo, tortor mauris condimentum nibh, ut fermentum massa justo sit amet risus.
Integer posuere erat a ante venenatis dapibus posuere velit aliquet. Nullam quis risus eget urna mollis ornare vel eu leo. Etiam porta sem malesuada magna mollis euismod. Cras mattis consectetur purus sit amet fermentum.
Cras justo odio, dapibus ac facilisis in, egestas eget quam. Nulla vitae elit libero, a pharetra augue. Maecenas faucibus mollis interdum.
We ask that payment be made on the first of each month. We’ll issue an invoice for your records at the start of the month.
After the first month has been paid for, all storage is ‘pay as you go’, so just let us know two weeks before you intend to cease the storage.
Yes. Our newbuild steel units are secured against all weather conditions.
To provide such low-cost storage, insurance is not included in the price. Many 3rd party insurers can provide quotes.
BS EN 12522 is the only recognised quality standard specifically for furniture removals in the domestic market. As certified holders, we follow proven procedures that ensure your home move is carried out with care, professionalism and consistency. It covers everything from planning and packing to transport and customer service, giving you added confidence that your move is in safe, experienced hands.
BS EN 14873 is the benchmark standard for the storage of personal belongings, including furniture and household goods. Our certification confirms that we meet strict criteria for security, inventory control, packaging, handling, and access. It reflects our commitment to safe, organised and efficient storage, whether you need short-term flexibility or long-term peace of mind.
ISO 9001 is the internationally recognised standard for quality management systems. For our customers, it means every process we follow — from taking bookings to completing moves — is designed to deliver reliable service and continuous improvement. It’s how we ensure that even as we grow, the quality of your experience remains consistent and high.
ISO 14001 sets out a framework for managing and reducing the environmental impact of our operations. By holding this certification, we demonstrate that we actively track our emissions, reduce waste, and make sustainable choices wherever possible. It’s one way we align our work with wider environmental responsibilities — and support customers who care about their environmental footprint.
ISO 45001 is the global standard for occupational health and safety management. It ensures that we have robust systems in place to protect the well-being of our team and anyone affected by our work. From manual handling practices to site safety, this certification underpins our commitment to running a safe, responsible operation — every day, on every job.
BS EN 12522 is the only recognised quality standard specifically for furniture removals in the domestic market. As certified holders, we follow proven procedures that ensure your home move is carried out with care, professionalism and consistency. It covers everything from planning and packing to transport and customer service, giving you added confidence that your move is in safe, experienced hands.
Our office and storage facility are open from 9am to 5pm, Monday to Friday. If you require access to your storage, please call us on 0131 555 3949 or email moc.slavomersrrek@slavomer in advance of your arrival.
Sat Nav
If following a sat nav to find us, do not use our postcode or street name.
You must enter via Marine Esplanade, access via Bath Road, and part of Albert Road is not possible.
Click here to find us on Google Maps
Click here to find us on Apple Maps
Travelling from Leith
Heading along Salamander Street/Seafield Road towards Seafield/Portobello, take the first left (a level crossing) after the Shell petrol station, then a hard left and follow the road for around 0.7 miles. If you pass Arnold Clark or McDonald’s, you have missed the turn!
Travelling from Seafield/Portobello
Heading along Seafield Road towards Leith, take the first right (a level crossing) after Arnold Clark/McDonald’s, then a hard left and follow the road for around 0.7 miles. If you pass the Shell petrol station, you have missed the turn!
By foot or bus
We are close to the terminus of Lothian Buses Service ‘1’, we’re around a 0.8 mile (10-15 minute) walk from the closest bus stop.
The easiest way is by Direct Debit. Click here to set one up.
The minimum term is only one month, after that it’s pay as you go. We ask for at least two weeks’ notice of your intent to vacate a container.
Fusce dapibus, tellus ac cursus commodo, tortor mauris condimentum nibh, ut fermentum massa justo sit amet risus.
Integer posuere erat a ante venenatis dapibus posuere velit aliquet. Nullam quis risus eget urna mollis ornare vel eu leo. Etiam porta sem malesuada magna mollis euismod. Cras mattis consectetur purus sit amet fermentum.
Cras justo odio, dapibus ac facilisis in, egestas eget quam. Nulla vitae elit libero, a pharetra augue. Maecenas faucibus mollis interdum.
Fusce dapibus, tellus ac cursus commodo, tortor mauris condimentum nibh, ut fermentum massa justo sit amet risus.
Integer posuere erat a ante venenatis dapibus posuere velit aliquet. Nullam quis risus eget urna mollis ornare vel eu leo. Etiam porta sem malesuada magna mollis euismod. Cras mattis consectetur purus sit amet fermentum.
Cras justo odio, dapibus ac facilisis in, egestas eget quam. Nulla vitae elit libero, a pharetra augue. Maecenas faucibus mollis interdum.
Ridiculus Sit Magna Ornare Nullam Aenean Adipiscing
Curabitur blandit tempus porttitor. Morbi leo risus, porta ac consectetur ac, vestibulum at eros. Integer posuere erat a ante venenatis dapibus posuere velit aliquet. Donec ullamcorper nulla non metus auctor.
Fringilla. Donec id elit non mi porta gravida at eget metus. Duis mollis, est non commodo luctus, nisi erat porttitor ligula, eget lacinia odio sem nec elit. Nullam quis risus eget urna mollis ornare vel eu leo. Nullam id dolor id nibh ultricies vehicula ut id elit. Nullam id dolor id nibh ultricies vehicula ut id elit. Nulla vitae elit libero, a pharetra augue. Nulla vitae elit libero, a pharetra augue.
Cras justo odio, dapibus ac facilisis in, egestas eget quam. Aenean eu leo quam. Pellentesque ornare sem lacinia quam venenatis vestibulum. Vivamus sagittis lacus vel augue laoreet rutrum faucibus dolor auctor. Integer posuere erat a ante venenatis dapibus posuere velit aliquet. Donec ullamcorper nulla non metus auctor fringilla. Curabitur blandit tempus porttitor.
Your Questions About Removals, Self Storage & Packing—Answered
Whether you’re planning a big house move, looking for secure storage in Edinburgh, or want to declutter with confidence, the Kerr’s blog is packed with helpful advice to guide your next step.
We regularly share expert insights and practical tips from our decades of experience in home removals, self-storage, and business moves. Our aim? To make moving and storing feel less stressful and more manageable, no matter your circumstances.
Why Use Self-Storage During a Move?
Whether you’re upsizing, downsizing, relocating your business, or storing belongings between tenancies, you’ll find guidance that’s simple, clear, and based on what actually works.
At the top of this page, you’ll see our most recent blog post, often tied to a seasonal topic or common question our customers ask. Below that, you’ll find a range of articles covering everything from packing and preparation to choosing the right kind of storage for your needs. Some posts focus on common problems like how to store furniture safely, while others explore specialist moves, like antiques or long-distance removals. Our team also shares behind-the-scenes insights into how we operate as a BAR-approved, family-run company with a strong reputation in Edinburgh and the Lothians.
We cover both personal and commercial storage topics, recognising that each has different priorities. You’ll find advice for homeowners and renters as well as business owners and tradespeople looking for reliable container storage. Whether you need temporary storage during a move or long-term options for stock, equipment, or archived documents, we break down the options so you can make an informed choice.
Many readers find our blog helpful for planning and decision-making. That’s why we also include links to our online estimator and forms, so you can move from idea to action in just a few clicks. We believe knowledge should empower, and this blog exists to support that.
What You’ll Find in Our Removals & Storage Blog
Some of the key areas we regularly write about include:
- Home removals in Edinburgh and the Lothians
- How to pack and prepare for a move
- Choosing between self-storage and container storage
- Decluttering tips before a house sale
- Small move services for students and flat shares
- Office relocations and business storage
Every blog post is written with clarity and care. We aim to keep things jargon-free and honest, offering the kind of help we’d want if we were in your shoes. And if there’s a topic you’d like to see us cover, just get in touch. We’re always happy to offer advice or add a post that answers your question.
Use the FAQ section below to browse popular questions around storage types, pricing, insurance and access. These are updated as needed to reflect what our customers are asking us. We’ve kept the list short and relevant here, but our full FAQ archive is available here or through our main navigation.
If you’re new to Kerr’s Removals & Storage, this blog is a great place to start. It reflects the same trusted service we bring to every job—clear communication, thoughtful planning, and a friendly, professional team you can rely on.
We use cookies to keep our site running smoothly and securely, and to understand how visitors interact with our content so we can improve your experience.
Yes. Under PECR and GDPR, we must ask for your consent to store or retrieve cookies on your device, except those strictly necessary for the site to function.
Absolutely. Click the cookie icon at the bottom-right of your screen at any time to review or update your settings.
Our facility is open each weekday between 8 AM and 5 PM; contact us if you need access outside these times.
One 20ft high cube container can hold 330 standard moving boxes!
Yes! Our standard price does not include the supply of padlocks. We supply two padlocks for a small deposit.
All of our containers are constructed from Corten ‘A’ Steel and protected by an integral lockbox. There’s also 24hr CCTV.
Our storage facility is open from 8am to 5pm, Monday to Friday. If you require access to your storage, please call us on 0131 555 3948 or email moc.slavomersrrek@egarots in advance of your arrival.
Sat Nav
If following a sat nav to find us, use our postcode EH11 3NR or street name 100 Saughton Mains Street.
Click here to find us on Google Maps
Click here to find us on Apple Maps
Travelling from the City Centre
Head west along Gorgie Road (A71) towards Stenhouse. At the Stenhouse crossroads, turn left onto Stenhouse Drive, continue through the traffic lights and under the railway bridge. Take the second right onto Saughton Mains Street, then follow signs for the Saughton Mains Industrial Estate. Our unit is towards the rear of the estate, clearly marked with Kerr’s branding.
Travelling from the Bypass / Edinburgh Airport
Exit the City Bypass (A720) at Hermiston Gait and follow signs for Edinburgh City Centre (A71).
Pass Sighthill and Broomhouse, then turn right at the Stenhouse crossroads onto Stenhouse Drive.
Continue under the railway bridge and follow the directions as above.
By foot or bus
We’re a short walk from Lothian Buses services 3, 25, 30, 33 and 35.
Alight at Stenhouse Drive or Broomhouse Drive, then walk approximately 5–10 minutes to reach the estate entrance.
Have a question not covered here? Contact our team for professional advice on your specific moving or storage requirements. Learn more about our removals services and storage solutions.
