Quality standards

BS EN 12522 is the only recognised quality standard specifically for furniture removals in the domestic market. As certified holders, we follow proven procedures that ensure your home move is carried out with care, professionalism and consistency. It covers everything from planning and packing to transport and customer service, giving you added confidence that your move is in safe, experienced hands.

BS EN 12522 is the only recognised quality standard specifically for furniture removals in the domestic market. As certified holders, we follow proven procedures that ensure your home move is carried out with care, professionalism and consistency. It covers everything from planning and packing to transport and customer service, giving you added confidence that your move is in safe, experienced hands.

BS EN 14873 is the benchmark standard for the storage of personal belongings, including furniture and household goods. Our certification confirms that we meet strict criteria for security, inventory control, packaging, handling, and access. It reflects our commitment to safe, organised and efficient storage, whether you need short-term flexibility or long-term peace of mind.

ISO 9001 is the internationally recognised standard for quality management systems. For our customers, it means every process we follow — from taking bookings to completing moves — is designed to deliver reliable service and continuous improvement. It’s how we ensure that even as we grow, the quality of your experience remains consistent and high.

ISO 14001 sets out a framework for managing and reducing the environmental impact of our operations. By holding this certification, we demonstrate that we actively track our emissions, reduce waste, and make sustainable choices wherever possible. It’s one way we align our work with wider environmental responsibilities — and support customers who care about their environmental footprint.