Testimonials

At Kerr’s, we believe our customers say it best. Whether it’s a house move across town or secure long-term storage, their feedback reflects the care, flexibility and attention we bring to every job. Below, you’ll find a live selection of recent reviews—pulled directly from Google and Facebook—highlighting why so many trust us as their go-to removals company in Edinburgh.

What Our Customers Say

These are real words from real customers, shared on Google after using our removal or storage services. We’re proud to let their feedback speak for itself—and even prouder that it continues to shape how we work.

1 / 1
The guys were brilliant both packing up our house and moving us into our new home. Extremely professional and work very efficiently, I would highly recommend them to anyone looking for a great removal service
Professional attitude from start to finish and boy was my move drawn out – not by them but people pulling out during the sale procedure.
All ended well and the move was efficient and timely. Thanks guys.
The group of men who did my removal were friendly and cheerful and couldn’t have been more helpful. My bed was difficult to reassemble but they persisted to make sure it was done correctly.
Kerr’s were brilliant and very professional with our moves. Would definitely use them again.
I totally recommend Kerr’s and would definitely use them again. They were very professional and looked after our needs brilliantly. We used them for storage and then delivery to 2 different locations in England. I was so relieved that they managed to dismantle our sofa bed enough to get it through a narrow door in our new flat having carried it up 2 flights of stairs.
Lee and team were amazing helping us to move. Nothing too much trouble, efficient and so friendly. Would highly recommend
I have had a great experience with Kerr’s. They were very professional, fast, and no-nonsense. Plus, they clearly took pride in their work as they were happy and proactive at making many small recommendations in terms of packing, and placement of furniture in the flat when unpacking. I felt like the price they charged was more than fair for the quality of the service received. Would use them again.
Although not the cheapest quote we received, once you take into account all the additional add ons other companies include on their quote this was very competitive on a like for like basis. But what swung it for us was the no nonsense approach taken by Kerr’s and how reassuring they were with what is a very stressful process potentially. The fact it’s a family run business also appealed to us.

On the day of our move, the team turned up on time and immediately put our minds at ease. They were polite, respectful, positive and nothing was too much trouble. They handled our belongings with care and professionalism and put in a power of work – achieving a lot in a short space of time. They love the power hour and we kept them going with coffee and biscuits

At the other end, they were equally as professional and courteous and it honestly made the entire process much less stressful and actually quite enjoyable. Nothing was too much trouble and they clearly take pride in their work. We will definitely be recommending them!
Absolutely Outstanding Service!

I can’t recommend this removal company highly enough! From start to finish, their professionalism, flexibility, and genuine care went far beyond my expectations.
Due to unforeseen circumstances, I was unable to move into my new home on the originally planned date. This could have been a disaster, but the team stepped in without hesitation, offering to securely store my belongings until I was ready. Their calm and solution-focused attitude made a very stressful situation so much easier to handle.

When the time finally came to complete the move, they returned promptly and handled everything with the same care and efficiency as before. Nothing was too much trouble, and they treated my possessions as if they were their own.
It’s rare to find a company that not only does their job well but genuinely goes the extra mile for their customers. I’m so grateful for their help and support during this time – they turned what could have been a logistical nightmare into a smooth and manageable process.

Thank you again to the entire team – you’re absolute stars!
Absolutely Outstanding Service!

I can’t recommend this removal company highly enough! From start to finish, their professionalism, flexibility and genuine care went far beyond my expectations.

Due to unforeseen circumstances, I was unable to move into my new home on the originally planned date. This could have been a disaster, but the team stepped in without hesitation, offering to securely store my belongings until I was ready. Their calm and solution-focused attitude made a very stressful situation so much easier to handle.

When the time finally came to complete the move, they returned promptly and handled everything with the same care and efficiency as before. Nothing was too much trouble,m and they treated my possessions as if they were their own.

It’s rare to find a company that not only does their job well but genuinely goes the extra mile for their customers. I’m so grateful for their help and support during this time – they turned what could have been a nightmare into a smooth and manageable process.

Thank you again to the entire team – you’re absolute stars!
Kerr’s staff arrived punctually and were polite and efficient throughout the 3 days of the move. I cannot fault them on any point and I would happily recommend them as an excellent removal firm.
We moved house last week and the service provided by Kerr’s was outstanding. Not only efficient, careful and professional but genuinely lovely guys too. We were last in the chain so didn’t get our keys until later in the day. We were greeted by an army of 9! Great job.
We moved house last week and the service provided by Kerr’s was outstanding. Not only efficient, careful and professional but genuinely lovely guys too. We were last in the chain so didn’t get our keys until later in the day. We were greeted by an army of 9! Great job.
We used Kerr’s for a house move based on a recommendation from our friends. From start to finish they were absolutely first class, the quote and booking were all simple and then they move itself couldn’t have been smoother.

On moving day the team showed up bang on time and were all a great bunch of lads who worked hard and took care of everything. Even though we did all our own packing, they helped pack any last remaining bits or made sure our picture frames and valuables were well protected and taken care of.

Moving into the new house they were superstars again, making sure everything went where we wanted and making sure it was all placed neatly and carefully so we could actually move and unpack things a bit easier.

Can’t fault these guys, I’ve no plans to move again but I would use them again without question.
From the initial contact all the way through to the moving day, Kerr’s have been nothing short of amazing. Nothing seemed like too much trouble even delivering extra boxes the day before because I had underestimated how many we needed. Yesterday we had three of the team move us from our fourth floor flat in town to our forever home on the outskirts of Edinburgh and I was really impressed with the level of professionalism, the friendliness of the team and care in moving us. The only thing I regret is not getting a packer in before hand!! Thanks to all the team
We were recommended Kerrs by a friend for our house move. Billy, Blair and the team were brilliant from start to finish making everything a very easy and smooth process for us. We couldn’t thank the teams more as we got the pre packing service as well as the removal – they were absolutely brilliant.
It was a pleasure having you guys do the move and we’d thoroughly recommend.
I cannot recommend this company highly enough. For the best part of 2 days, Lee, Craig and Blair worked their socks off, friendly, professional, everything cared for, and meticulously recorded as they put my worldly belongings into storage. Along with William and his guys who came to help on day 1, they have made the whole process of moving out as pain free and entertaining as it could be – I have no doubt that when it comes to moving everything back into my new house in two months time, I will see exactly the same service.
Excellent service for both collection, storage and then for final delivery of my stored household contents.
All the collection/delivery team from were super friendly and professional.
I’d thoroughly recommend using them in and around the Edinburgh area.
Excellent service, professional and efficient – highly recommended

Why Reviews Matter to Us

Customer reviews help us grow. Every testimonial—whether it’s about careful packing, last-minute requests, or reliable transport—offers insight into what matters most to the people we serve. It’s how we continue to improve and ensure our team delivers the kind of service that’s both professional and personal.

Whether you’re planning a full house move, looking for short-term storage in Edinburgh, or need help with business relocation, our goal is always the same: reduce stress, build trust, and deliver on our promises. These reviews remind us what a difference the right moving company can make.